IT Cloud and System Engineer

About Rotech

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com

Overview and Responsibilities

Summary
We are seeking a dedicated Cloud and Systems Engineer to join our team. This position is responsible for providing technical support within the team of Systems Administrators and other enterprise teams. Areas of support includes but are not limited to; Cloud Computing support (AWS, Azure, Logicalis, and many other cloud platforms), operating systems support including Windows / Linux virtualized platform support and VMware vSphere/vCenter. Responsible for installing, configuring, and maintaining computer hardware, operating systems, and application software in support of business processing requirements on both on-premises and cloud platforms. Provide technical support to internal users; support includes specification, installation, and testing of computer systems within established standards and guidelines; expected to work with management in establishing processes, controls, security, and strategy around system support initiatives. Implement industry and company security standards and policies on all areas of responsibilities. Ability to prioritize tasks and work with minimal supervision. Responsible to cross train other team members on specific areas of expertise. Willingness and ability to learn new technologies and take over other technical areas as needed. Work with the different Rotech IT Teams to design networks, systems, and storage environments that effectively reflect business needs, security requirements, and service level requirements to develop a full Hybrid Cloud Solution. Work with management in establishing processes, controls, security, and strategy around system support initiatives. Participate in planning, implementation, and growth of the infrastructure on Cloud Services including but not limited to Azure, Amazon Web Services (AWS) and Logicalis Cloud. Expected to work independently within management and company guidelines. On-call rotation required. The Candidate will be required to work on Weekends and evenings as necessary.

• 100% REMOTE Work from Home day one of employment; Must live in the US and live within 60 miles of any Rotech

Essential Duties and Responsibilities

• Installs and maintains operating systems and related software to ensure stable performance.
• Deploy workloads on Cloud and on-premises environments.
• Migration of on premise to cloud workloads.
• Develop and promote standard operating procedures and strategic policies for computer systems and business applications.
• Manage a continuous integration/continuous deployment methodology for the server-based technologies.
• Responsible for managing Virtual Servers and Storage resources.
• Experience supporting enterprise environments on Microsoft 365 and Azure.
• Strong troubleshooting skills and a sense of urgency in finding resolutions for problems.
• Schedules installations and upgrades and maintains them in accordance with established policies and procedures.
• Monitor and tune the system to achieve optimum performance levels.
• Work with the backup administrator to ensures data/media recoverability by implementing a schedule of system backups and restore procedures.
• Develops and promotes standard operating procedures.
• Troubleshoots networking and operating systems problems.
• Incorporate Information Security Best Practices in all aspects of Systems Management.
• Mentoring of other Technical Support staff.
• Identify areas of improvement and the implementation of solutions for such areas
• Training of staff members within and outside the Systems Administration Department
• Works with and understands the roles of members of other departments.
• Facilitate knowledge transfer of system support procedures and nuances.
• Responsible for medium to high complexity business-critical systems
• Performs other duties as necessary.

Qualifications

Employment is contingent on

• Background investigation (company-wide)
• Drug screen ( when applicable for the position )
• Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Education and/or Experience

• Bachelor's degree in Management Information Systems, Computer Science, or equivalent experience.
• 3+ years' experience in Microsoft 365(Office365)/Azure Cloud Computing environments administration and management.
• 3+ years' experience with Windows Server system administration.
• Azure Certified Administrator preferred

Skills, Knowledge and Abilities

• Effectively communicate in English; both oral and written
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Maintain confidentiality, discretion and caution when handling sensitive information
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team
• Strong analytical skills and problem-solving abilities
• Microsoft 365(Office365)/Azure administration.
• Windows 2012/2016/2019/2022 OS administration.
• GPO administration, AD administration, server hardening.
• AWS administration.
• Basic Linux Server Administration.
• VMware vSphere/vCenter/Horizon administration will be a plus.
• Logicalis Cloud administration will be a plus

Physical Demands

• Lift and carry office equipment at times around the office
• Occasionally moves equipment such as a personal computer or display weighing up to 25 pounds
• Requires sitting, walking, standing, talking or listening
• Requires close vision to small print on computer / tablet and or paperwork
• Work on Weekends and evenings as necessary

Machines, Equipment and Technical Abilities

• Windows server administration.
• VMware server administration.
• Cloud computing management deployment and administration.

Rotech Information

Benefits

• 401k
• Medical, Dental and Vision
• Life Insurance and Disability
• Generous Paid Time Off and Paid Holidays
• Bonus and Incentive Opportunities
• Mileage reimbursement (when applicable for the position)
• Telephone reimbursement (when applicable for the position)

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Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.