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Material Handler/Operations

Seattle, WA
$19 / Hour 
Junior level

Job Description

Our client is looking for a Material Handler/Operations for a 3-month contract in Seattle, WA 98134.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 3 Months
Required Skills Experience
  • Outstanding customer service skills.
  • Solid work ethic.
  • Ability to work with minimal supervision.
  • Self-starter that can work independently and, on a team.
  • Meticulous attention to detail.
  • Organizational skills to handle a high volume of tickets at varying stages of completion.
  • Excellent business communications, writing, telephone skills, and confident professional interactions with end-users representing customers.
  • Ability to prioritize, multitask, and quickly adapt to changes.
  • Proficient typing skills to ensure quick and accurate entry of service request details.
  • Able to lift up to 50lbs, stand and walk or sit for extended periods, and perform repetitive movements such as bending, lifting, or stretching.
  • Able to follow directions with the emphasis being placed on safety while performing tasks.
  • Ability to work directly with the customer with confidence and professionalism.

What You Will Be Doing Daily Responsibilities
  • Serve as POC (Point of Contact) for onsite requests; manage all escalations onsite.
  • Maintain/Improve customer service, perception, and satisfaction.
  • Provide proficient and professional turnaround of customer and end-user requests.
  • Manage metrics and provide them to customers on a weekly basis.
  • These metrics are but not limited to:
  • Peripheral usage, badge loading errors, weekly stock levels, and escalated tickets.
  • Restock IT (Information Technology) Cabinets across campus.
  • Create dispatches as needed via the approved SOP to ensure min/maximum level of stock is maintained.
  • Maintain all training required by the customer for Compliance purposes.
  • Manage all SLAs (SERVICE LEVEL AGREEMENTS) to ensure 100% compliance.
  • Follow prescribed safety measures and procedures.
  • Cross-train and support the team as needed.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

You will receive the following benefits:

  • Medical Insurance - Four medical plans to choose from for you and your family
  • Dental Orthodontia Benefits
  • Vision Benefits
  • Health Savings Account (HSA)
  • Health and Dependent Care Flexible Spending Accounts
  • Voluntary Life Insurance, Long-Term Short-Term Disability Insurance
  • Hospital Indemnity Insurance
  • 401(k) including match with pre and post-tax options
  • Paid Sick Time Leave
  • Legal and Identity Protection Plans
  • Pre-tax Commuter Benefit
  • 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

30+ days ago
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