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Cyber Security Analyst / Proofpoint Technical Engineer

Company
Location
Los Angeles, CA
Job Type
Contract
Level
Senior level
Skills

Job Description

Job Title/Role : Cyber Security Analyst / Proofpoint Technical Engineer

Location : Los Angeles, CA (Onsite only)

Experience Level Required : 10+ years

Mandatory Required Skills :

  • Extensive experience in implementing and configuring Proofpoint's cybersecurity solutions.
  • Strong technical expertise in email security and threat protection.
  • Exceptional troubleshooting skills to address complex technical issues.
  • Ability to customize Proofpoint solutions to meet specific security requirements.
  • Effective communication and training skills to educate clients on best practices.
  • Proficiency in staying updated on emerging threats and industry trends.
  • Collaborative attitude to work with cross-functional teams.
Job Description :

Role Purpose: The Proofpoint Technical Engineer plays a crucial role in assisting clients with the implementation, configuration, troubleshooting, and optimization of Proofpoint's cybersecurity solutions to protect against email-based threats, data breaches, and other security risks.

Role Responsibilities:

  1. Solution Implementation: Assist clients with the deployment and integration of Proofpoint's cybersecurity solutions within their IT infrastructure.
  2. Technical Support: Provide timely and effective technical support to address customer inquiries, issues, and concerns related to Proofpoint products.
  3. Product Configuration: Help clients configure and customize Proofpoint solutions to align with their security requirements and business needs.
  4. Troubleshooting: Investigate and resolve technical issues, including email delivery problems, false positives, false negatives, and other system-related challenges.
  5. Optimization: Collaborate with clients to optimize the performance and effectiveness of Proofpoint solutions, ensuring they provide the desired security outcomes.
  6. Training and Documentation: Conduct training sessions and create technical documentation to educate clients on best practices, features, and functionalities.
  7. Proof of Concept (PoC): Collaborate with sales teams to support PoC efforts, demonstrating the value and capabilities of Proofpoint solutions to potential clients.
  8. Security Advisory: Keep clients informed about emerging threats, vulnerabilities, and industry trends that may impact their security posture.
  9. Feedback and Improvement: Gather client feedback and insights to contribute to the improvement of Proofpoint products and services.
  10. Product Knowledge: Stay updated on Proofpoint's product offerings, new features, and updates to provide accurate and up-to-date technical guidance.

 
Ref #
128602
Posted
20 days ago
  •  
Last updated 16 days ago


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