Cyber Security Analyst / Proofpoint Technical Engineer

Los Angeles, CA
Job Type
Senior level

Job Description

Job Title/Role : Cyber Security Analyst / Proofpoint Technical Engineer

Location : Los Angeles, CA (Onsite only)

Experience Level Required : 10+ years

Mandatory Required Skills :

  • Extensive experience in implementing and configuring Proofpoint's cybersecurity solutions.
  • Strong technical expertise in email security and threat protection.
  • Exceptional troubleshooting skills to address complex technical issues.
  • Ability to customize Proofpoint solutions to meet specific security requirements.
  • Effective communication and training skills to educate clients on best practices.
  • Proficiency in staying updated on emerging threats and industry trends.
  • Collaborative attitude to work with cross-functional teams.
Job Description :

Role Purpose: The Proofpoint Technical Engineer plays a crucial role in assisting clients with the implementation, configuration, troubleshooting, and optimization of Proofpoint's cybersecurity solutions to protect against email-based threats, data breaches, and other security risks.

Role Responsibilities:

  1. Solution Implementation: Assist clients with the deployment and integration of Proofpoint's cybersecurity solutions within their IT infrastructure.
  2. Technical Support: Provide timely and effective technical support to address customer inquiries, issues, and concerns related to Proofpoint products.
  3. Product Configuration: Help clients configure and customize Proofpoint solutions to align with their security requirements and business needs.
  4. Troubleshooting: Investigate and resolve technical issues, including email delivery problems, false positives, false negatives, and other system-related challenges.
  5. Optimization: Collaborate with clients to optimize the performance and effectiveness of Proofpoint solutions, ensuring they provide the desired security outcomes.
  6. Training and Documentation: Conduct training sessions and create technical documentation to educate clients on best practices, features, and functionalities.
  7. Proof of Concept (PoC): Collaborate with sales teams to support PoC efforts, demonstrating the value and capabilities of Proofpoint solutions to potential clients.
  8. Security Advisory: Keep clients informed about emerging threats, vulnerabilities, and industry trends that may impact their security posture.
  9. Feedback and Improvement: Gather client feedback and insights to contribute to the improvement of Proofpoint products and services.
  10. Product Knowledge: Stay updated on Proofpoint's product offerings, new features, and updates to provide accurate and up-to-date technical guidance.

Ref #
20 days ago
Last updated 16 days ago

Stay Inspired!
Join other developers and designers who have already signed up for our mailing list.
Terms     Privacy     Cookies       Do Not Sell       Licensing      
Made with    in Austin, Texas.  - vsn 44.0.0
© Data & Object Factory, LLC.