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50   50
Oct 10, 2014


Request Tracker tools

Hi,

I was wondering if anyone has any idea about mysql Request Tracker tools database schema.

Thanks,





508   99.9
Dec 11, 2014
Saad:

I am not familiar with Request Tracker at all, but a quick Google search shows how to configure the database.
Here is the link: https://wiki.archlinux.org/index.php/Request_Tracker

In the middle of the page there is a section on creating the mysql database. 
There is a reference to /opt/rt4/etc/schema.mysql which seems to hint there is a schema you can look at.
Also, one the database has been created you can easily explore the data model. 

Hope this helps.
Jack